Terms of Service

DishCost is operated by Pramesh Singh, trading as DishCost (ABN 11 821 612 396), based in New South Wales, Australia. By creating an account you agree to these Terms. If you are agreeing on behalf of a business, you confirm you are authorised to bind it.

Keep your sign-in details secure. You are responsible for what happens under your account, including anything your staff do with access you grant them. Tell us promptly if you suspect unauthorised access.

Use DishCost to manage food cost and recipe data for hospitality businesses you operate. Don’t reverse-engineer the service, circumvent security controls, resell access, or use it to break the law or mislead anyone.

DishCost is a one-time purchase of A$199, GST inclusive, processed through Stripe. There are no recurring fees, no per-seat charges and no upsells to unlock features you have already paid for.

Refunds are covered by our Refund & Cancellation Policy, including a 30-day no-questions-asked window.

Your purchase gives you access for the operating life of the DishCost product, not for a fixed number of years and not tied to any individual person’s lifetime. We are not going to start charging you a subscription for what you have already bought.

We may change, add or retire individual features as the product develops. We will not remove a capability that is central to what you bought without telling you first.

You own the business data you put into DishCost. We process it to provide the service and for no other purpose. We do not sell it, and we do not use it to train AI models. You can export all of it at any time from Settings → Your data — ingredients, recipes, invoices, suppliers and cost history, as a spreadsheet or a complete JSON copy — and you can email us to have it deleted. See our Privacy Policy for the detail.

DishCost can extract invoice data from a photo or PDF using AI. Automated extraction is not perfect: figures can be misread, and supplier layouts vary. Every scan goes to a review step, and nothing affects your costings until you approve it.

You are responsible for reviewing extracted figures before approving them, and for the menu pricing decisions you make from DishCost’s output. A food cost percentage is an input to your judgement, not a substitute for it.

We aim to keep DishCost running and to fix problems quickly, but we don’t promise uninterrupted or error-free service. We may need to take the service down for maintenance, and we depend on third-party providers whose outages are outside our control.

Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, we limit it to resupplying the service or paying the cost of having it resupplied.

Subject to the section above, and to the maximum extent permitted by law, our total liability to you for any claim connected with DishCost is limited to the amount you have paid us. We are not liable for indirect or consequential loss, including lost profits or lost business opportunity.

You can stop using DishCost and ask us to close your account at any time. We may suspend or close an account that breaches these Terms, is used unlawfully, or puts the service or other customers at risk — and where it is reasonable to do so, we will tell you why and give you a chance to fix it first.

If we close your account for a reason other than your breach, you can export your data for 30 days afterwards.

If you send us a suggestion we may use it to improve DishCost without owing you anything for it. You keep any rights you already had in it — we are not claiming ownership of your ideas.

We may update these Terms as the product changes. We will change the date at the top, and for material changes we will email account holders before the change takes effect.

These Terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have non-exclusive jurisdiction.